Three Senior Promotions and a Retirement at Singapore Airlines



(13/06/23)
 
Singapore Airlines has appointed Tan Kai
Ping as Executive Vice President Operations and Chief Operations
Officer, JoAnn Tan as Senior Vice President Finance and Chief
Financial Officer, and Dai Hao Yu as Acting Senior Vice President
Marketing Planning.

All three appointments are effective 10
September 2023.

Tan Kai Ping currently works as Executive Vice President
Finance and Strategy and Chief Financial Officer. In his new role, he will be responsible for
SIA’s Cabin Crew, Customer Services and Operations,
Engineering, and Flight Operations divisions.

Mr Tan
spearheaded the SIA Group’s successful fundraising efforts during
the COVID19 pandemic, leading a multi-year initiative to
strengthen the group’s financial resilience, optimise working
capital, and build the capacity and capability of SIA’s
Finance Division to meet the future needs of the business.

Singapore Airlines A350-900 reg: 9V-SMS. Picture by Steven Howard of TravelNewsAsia.com Click to enlarge.

Singapore Airlines A350-900 reg: 9V-SMS. Picture by Steven Howard of TravelNewsAsia.com

He
managed the restructuring of the group’s aircraft order book
during this time, deferring capital expenditure and
re-aligning the delivery stream in tandem with future capacity
and fleet requirements.

He has also been extensively involved in
the proposed merger between Air India and Vistara, which is a
key plank of SIA’s multi-hub strategy.

JoAnn Tan, Senior
Vice President Marketing Planning, will be appointed Senior
Vice President Finance and Chief Financial Officer.

In her current role, Ms Tan led the company’s
efforts to restore SIA’s network connectivity and capacity after
borders re-opened, a critical move in helping the group to capture the significant pent-up demand for air travel, and deliver its record
passenger revenue in FY2022/23.

Ms Tan also drove
synergies between SIA and Scoot with respect to network
coverage, cross-sales, and customer loyalty.

In addition, Ms Tan has overseen
SIA’s adjacent business engines such as KrisFlyer, Kris+, and Pelago through the pandemic, ensuring they grew their business
footprint during this time and increased their contribution to
the group’s revenue streams.

Under her watch, SIA has also deepened its strategic partnerships with multiple airlines
around the world, entrenching its presence in key markets and
giving customers more options.

Dai Hao Yu, Divisional Vice
President Digital, will be promoted to Acting Senior Vice
President Marketing Planning.

Mr Dai joined SIA in 1998 and held overseas positions in several key markets (Manager Eastern
Japan, 2007 to 2008; Vice President North West USA and Canada,
2008 to 2011; and General Manager Germany, 2011 to 2013).

Upon
his return to Singapore, Mr Dai was appointed Vice President
Application Services, Operations (2014 to 2017) and Vice President Application Services, Customer Service (2017 to 2018), before
being promoted to Divisional Vice President in 2019.

He has
led the SIA Group’s digital transformation in his current
role, enabling the group’s adaptive response to the
dynamic operating environment, especially during the pandemic.

Mak Swee Wah, Executive Vice President Operations and Chief
Operations Officer, will retire on 9 September 2023 after 40
years with Singapore Airlines.

During his tenure, Mr Mak has
held a number of senior management roles in Singapore as well
as overseas. Following his promotion to Executive Vice President in 2008, he has helmed both the Operations and Commercial
portfolios, and was also the Chairman of SilkAir.

Mr Mak
chaired the Restart Task Force that played a pivotal role in
managing the SIA’s Group’s response to the COVID19 pandemic,
helping to ensure that the organisation was operationally
ready to be first off the blocks when the recovery eventually
came.

“These new appointments reflect the
strength of SIA’s management bench, and are a testament to our
executives’ ability to undertake a wide range of senior-level
responsibilities. Having the right talent in place will ensure
that the SIA Group is ready to take on future challenges, and
seize the opportunities that come our way,” said Goh Choon Phong,
Chief Executive Officer, Singapore Airlines. “On behalf of the
company, I would like to thank Mak for his long and
distinguished service. He has made many outstanding contributions
to the SIA Group, and his leadership and experience were
instrumental to our success in navigating the unprecedented
challenges posed by the COVID19 pandemic. Personally, I have
benefited much from Mak’s valuable counsel over the years. I
wish him a very happy and well-deserved retirement.”

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